Listed below is a list of our Fees & Rates Not all Fees and Rates apply to all subscribers. Please contact our office for account specific information. Fees and Rates subject to change.
Fees
Installation/Connection for 1 TV (up to 125 feet) $ 95.00
$3.50 per foot after 125 feet Call for Quote
Reconnection / Name Transfer $ 45.00
Fiber To The Premise (FTTP) Installation and Connection Call for Quote
*Service Call – On Site Tech Support for issues with Customer Owned Devices/Equipment $109.00
Phone Pay Fee $ 5.00
Reinstate Service Fee (Remotely) $25.00
Returned Payment Fee $35.00
Research fee 2 hour minimum $15.00/hour
Late Fee $ 5.00
Monthly Paper Statement Fee (per statement) $ 5.00
Public Right of Way Fee $ 1.20
E-911 Fee (VoIP Only) $ .75
Universal Service Fee (VoIP Only) varies
Operator Assistance 411 (VoIP Only) $2.00 per request
International Calling (VoIP Only) varies
*Service Call Fees include issues with customer owned devices, equipment, & wiring such as Wi-Fi password resets, power issues,
wiring issues, reprogramming TV’s, etc.
Wintergreen/Nellysford
Digital TV Services - Monthly Rate Monthly Rate w/ Tax
Basic Cable Service $ 74.95 $78.92
Lifestyle Pak $109.95 $115.78
Variety Pak $6.95 $ 7.30
HBO Multi- (2 HD feeds) $17.95 $18.85
Cinemax – HD $13.95 $14.65
Starz! Multi - HD $15.95 $16.75
Set Top Lease Fee $ 6.49 $ 6.49
(High Speed Internet Connection Required)
Cable Modem Services – Broadband Internet
50/4 Mbps up to speeds $33.99
100/10 Mbps up to speeds $43.99
300/25 Mbps up to speeds $53.99
1,000/100 Mbps up to speeds $73.99
Cable Modem Equipment - Hard wired modem is provided with the Internet service. Customer provides router for Wi-Fi
Fiber to the Premise (FTTP) Services – Broadband Internet
100M $48.99
500M $63.99
1,000M (1G) $78.99 (coming soon to Lovingston/Shipman)
Telephone Service – VOIP
Residential (unlimited local & long distance, many calling features) $29.95 $ 31.54
Add on Home Office (SOHO) $ 5.00 $ 5.25
24 Hour Battery Backup – One Time Fee $165.00 $173.75
Tech Home Support – US Based tech support for devices, wireless support, and much more
Tech Home Protect – 2 devices $ 4.99
Tech Home Protect Plus – 4 devices $6.95
Tech Home Support – premium support for 4 devices $9.99
Lovingston/Shipman
Basic Cable Service (analog - 29 channels) $46.95 $49.30
HBO – Premium (1 SD channel) $17.95 $18.85
Cinemax – Premium (1 SD channel) $11.00 $11.55
Scottsville
Basic Cable Service ( analog - 42 channels) $56.50 $ 59.49
Rev. 07.2022